SFC Tracking — Track SendFromChina Orders
Got an SFC tracking number? Enter it below to see the latest status of your shipment — from the warehouse in China to your door.
SFC Important Details
SFC Tracking — Check Your SFC Parcel Status
Waiting on a package shipped through SFC (SendFromChina)? Enter your SFC tracking number in search form above to instantly check the latest status of your shipment — from the warehouse in China all the way to your door. CouriersTracker is a free, independent tracking tool and is not affiliated with SFC or SendFromChina.
What Is SFC (SendFromChina)?
SFC, short for SendFromChina, is an international logistics and order fulfillment company founded in 2007 and headquartered in Shenzhen, China. It specializes in cross-border eCommerce shipping, helping online sellers and merchants ship products from China to customers around the world.
SFC operates fulfillment centers in Shenzhen, Dongguan, Hong Kong, Germany, and the United States, and delivers to over 220 countries. It works with major carrier partners including DHL, UPS, EMS, USPS, China Post, Hong Kong Post, and Royal Mail to handle deliveries worldwide. If you’ve ordered from AliExpress, eBay, Shopify, or a Chinese online store, there’s a good chance your parcel is being handled by SFC.
How to Track Your SFC Parcel on CouriersTracker
Tracking your SFC shipment takes three simple steps:
- Find your SFC tracking number — Check your order confirmation email, the seller’s order page, or the shipping notification sent by the retailer.
- Enter it above — Paste or type your tracking number into the tracking form at the top of this page.
- Check your status — Your latest shipment update, location, and delivery stage will appear instantly.
Couriers Tracker pulls live data from SFC’s tracking system so you always see the most current status available.
Where to Find Your SFC Tracking Number
Your SFC tracking number is a unique alphanumeric code assigned to your shipment. You can find it in:
- Your order confirmation or shipping email — The retailer or seller sends this once your order is dispatched
- The seller’s order tracking page — Log in to the store (AliExpress, Shopify, etc.) and check your order details
- Your parcel label — The tracking number is printed on the physical label attached to the package
SendFromChina tracking number formats typically look like the following:
| Format Example | Notes |
|---|---|
| SF123456789CN | Common format; starts with “SF”, ends with “CN” |
| SFCAA123456789 | Starts with “SFCAA” prefix |
| CN1234567890XX | Starts with “CN” prefix |
| SFC followed by alphanumerics | General SFC service codes |
Tracking numbers are usually 12 to 20 characters long, combining letters and numbers. If your number isn’t recognized, double-check for spaces or missing characters, or contact the seller to confirm the correct code.
SFC Tracking Statuses Explained
As your SFC parcel moves from the warehouse to your address, the tracking system updates with official status labels. Here is what each one means:
| Status | What It Means |
|---|---|
| SFC Receives the Parcel | SFC has collected the package from the seller and logged it into their system |
| Departed SFC Warehouse | Your parcel has left the SFC fulfillment center and is heading to the departure hub |
| In Transit | The shipment is moving — either within China, through customs, or en route to your country |
| Pick Up | The parcel has arrived at a local delivery point or post office for collection or last-mile handover |
| Long Transit | The parcel is still moving but is taking longer than usual — often due to customs processing, high shipping volume, or route changes. No action is needed unless it persists beyond 30 days |
| Returned | The parcel could not be delivered and is being sent back to the sender — contact the seller immediately |
| Delivered | Your package has been delivered to the destination address |
Why Does My SFC Tracking Show a Different Carrier?
This is completely normal. SFC handles the initial pickup, warehousing, and international transportation from China. Once your parcel reaches the destination country, SFC hands it over to a local carrier for final delivery. Depending on where you live, that local carrier could be USPS (USA), Royal Mail (UK), Deutsche Post (Germany), Australia Post, or another national postal service.
After this handover, you may need to use the local carrier’s tracking number — which is sometimes different from your original SFC number — to follow the last mile of your delivery. Check your shipping notification email, as it sometimes includes both numbers.
SFC Tracking Not Updating? Common Problems and Fixes
| Problem | Likely Cause | What to Do |
|---|---|---|
| No updates for 3–7 days | Normal gap during international transit or customs processing | Wait a few more days; updates can be slow during cross-border legs |
| Stuck on “Departed SFC Warehouse” | Parcel is in transit to the departure airport or customs — updates may lag | Allow 7–14 days before raising a concern |
| Stuck on “Long Transit” | Customs hold, busy season, or route delay | Wait up to 30 days; if no movement after that, contact the seller |
| Tracking number not found | Number not yet active, or entered incorrectly | Wait 24–48 hours after receiving the number; recheck for typos |
| Says “Delivered” but not received | Left with a neighbour, in a parcel locker, or signed for by another household member | Check with neighbours, building reception, or your local post office. If still missing, contact SFC support within 7 days |
| Tracking stopped after handover | Local carrier has taken over but is not updating the SFC system | Use the local carrier’s tracking number to continue following your parcel |
How to Contact SFC Customer Service
If your parcel is significantly delayed, lost, or showing an incorrect status, you can reach SFC directly through the following channels:
- Email: marketing@sendfromchina.com
- Phone: +86 400-881-8106
- Official tracking portal: sendfromchina.com/track
- Official website: sendfromchina.com
Before contacting SFC, have the following ready:
- Your SFC tracking number
- Your order number (from the retailer)
- The date your order was placed and shipped
- A screenshot of the last tracking update
Note that if you purchased from a third-party retailer, it is often faster to contact the seller first — they have direct access to the shipment details and can raise a claim with SFC on your behalf.
Frequently Asked Questions
Is SFC the same as SendFromChina?
Yes. SFC stands for SendFromChina. SFC Service is the operational and logistics brand, while SendFromChina (sendfromchina.com) is the company behind it. Both names refer to the same courier and fulfillment provider.
Where do I find my SFC tracking number?
Your tracking number is in your shipping confirmation email, on the seller’s order tracking page, or printed on your parcel label. It is usually 12 to 20 characters and may start with SF, CN, or SFCAA.
What does “Long Transit” mean in SFC tracking?
“Long Transit” is an official SFC status that means your parcel is still in movement but taking longer than the standard timeframe. This is usually caused by customs processing, peak season delays, or a longer shipping route. It does not mean your parcel is lost. If the status remains unchanged for more than 30 days, contact the seller or SFC directly.
Why has my SFC tracking not updated in several days?
Tracking gaps of several days are common during the international leg of SFC shipments, particularly around customs entry. Updates can slow down between departure from China and arrival scan in the destination country. If there is no movement after 14–21 days, it is worth contacting the seller.
My SFC tracking says “Delivered” but I haven’t received anything — what should I do?
First check with neighbours, your building’s reception desk, or any parcel lockers nearby. Also check whether someone else in the household may have accepted it. If you still cannot locate it, contact SFC at support@sendfromchina.com within 7 days of the delivery date, and notify the seller at the same time.
How long does SFC delivery take?
Delivery times vary by service and destination. Within Asia, standard delivery typically takes 2 to 4 days. For the rest of the world, expect 7 to 90 days depending on the shipping option chosen by the seller, the destination country, and customs clearance times.
Can I track my SFC shipment in English?
Yes. The official SFC tracking portal (sendfromchina.com/track) supports English. CouriersTracker also displays all SFC tracking updates in English.
How do I contact SFC customer service?
You can email SFC at support@sendfromchina.com or call +86 400-881-8106. For faster resolution on orders placed through a retailer, contact the seller directly — they can escalate the issue with SFC using their merchant account.
