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OnTrac Tracking – Track Your Package, Shipment or Delivery Status

Enter your OnTrac tracking number to check the latest package, shipment, parcel, order, or delivery status in one place.

Enter your OnTrac tracking number to get real-time shipment updates


OnTrac Important Details

  • Official Website: ontrac.com
  • Contact Number: +1-800-334-5000
  • Email: webcustomerservice@ontrac.com
  • Example Tracking ID: LXC123456789

Track Your OnTrac Package Online

OnTrac tracking banner featuring delivery parcels, courier truck, mobile tracking app, location map routes, and fast package delivery updates

OnTrac tracking helps you follow a package from the time shipment information is created until the parcel is delivered. Depending on the latest scan, your tracking result may show that the package is waiting for handoff from the shipper, moving through the delivery network, out for delivery, delayed, attempted, or delivered.

To check your OnTrac delivery status, enter your tracking number exactly as it appears in your shipping confirmation, retailer order page, delivery notification, or package label.

After submitting your tracking number, review the latest status, shipment progress, delivery date, and any available delivery notes. If the result does not appear immediately, check that the number is typed correctly and that you are using the carrier tracking number rather than only a retailer order number.

Is LaserShip Now OnTrac?

Yes. LaserShip acquired OnTrac Logistics for $1.3 billion in 2021, and in 2023 the combined company rebranded under the single name OnTrac. So if your seller shipped your order via LaserShip, track it right here — your LaserShip tracking number works on the OnTrac system.

OnTrac Tracking FAQs

Can I still track an old LaserShip tracking number?

Yes. Enter your old LaserShip tracking number in the tracking box above — it works on the current OnTrac tracking system, and you will see the same live status and delivery updates.

OnTrac says delivered but I don’t have my package. What now?

Check around your door, porch, and mailbox, and ask your neighbors first — drivers often leave parcels in a safe spot. If it is still missing after 24 hours, contact the seller or OnTrac customer service at +1-800-334-5000 with your tracking number ready.

Does OnTrac deliver on weekends?

In much of its US network, yes. OnTrac delivers seven days a week across most of its service area, including Saturday and Sunday delivery in select areas. Your tracking page shows the expected delivery day.