
Singapore Post Tracking | Track SingPost Parcel & Delivery Status
Track your Singapore Post parcel in seconds by entering your SingPost tracking number and checking the latest package, shipment, or delivery status online.
SingPost Important Details
Enter your Singapore Post tracking number in the search box provided at top of this page to check the latest status of your SingPost parcel, package, shipment, courier, consignment, or delivery.

Couriers Tracker is an independent parcel tracking tool. It is not the official Singapore Post website and is not officially affiliated with Singapore Post. For delivery changes, redelivery requests, claims, or official support, always use Singapore Post’s official website or customer support channels.
About Singapore Post
Singapore Post, commonly known as SingPost, is Singapore’s national postal and logistics service provider. It handles mail, parcels, registered items, local deliveries, international shipments, eCommerce orders, and logistics services for individuals and businesses.
Many users search for Singapore Post tracking when they are waiting for a local parcel, overseas delivery, marketplace order, smartpac item, registered mail, or Speedpost shipment. Depending on the service used by the sender, your shipment may show different tracking stages such as accepted, in transit, departed from Singapore, arrived in destination country, out for delivery, delivered, or pending collection.
Singapore Post is also connected with several delivery and collection services in Singapore, including Post Offices, POPStation, POPStop, POPDrop, posting boxes, and parcel lockers. Some express shipments may also be handled under Speedpost, the express delivery service associated with Singapore Post.
How to Track a Singapore Post Parcel
To track your Singapore Post parcel, enter your tracking number in the tracking box on this page and submit it. The tracking result will show the latest available shipment status, scan history, and delivery progress where updates are available.
For best results:
- Copy the full Singapore Post tracking number exactly as given by the sender.
- Remove extra spaces before or after the number.
- Enter the tracking number into the tracking field.
- Check the latest status and date of the most recent update.
- If the status has not changed, check again later because tracking updates may not appear instantly.
Singapore Post tracking is useful for parcels, packages, courier shipments, registered mail, smartpac items, Speedpost shipments, and selected international deliveries. If your tracking result does not appear, the item may not have been scanned yet, the sender may not have used a trackable service, or the tracking number may be incorrect.
Where to Find Your Singapore Post Tracking Number
Your Singapore Post tracking number is usually provided by the sender, merchant, marketplace, or shipping counter. You need this number to check your delivery status.
| Where to check | What to look for |
|---|---|
| Singapore Post receipt | A tracking number printed near the transaction or item details |
| Consignment note | A barcode number or shipment number |
| smartpac product | The tracking number printed on the smartpac item |
| Online store email | Shipping confirmation or dispatch email |
| Marketplace order page | Tracking ID under order or delivery details |
| Sender message | Tracking code shared by the seller or shipper |
| Speedpost document | Tracking number near the barcode or consignment details |
If you cannot find a tracking number, contact the sender or merchant first. Singapore Post tracking normally requires a valid tracking number. Without one, you may not be able to check detailed delivery progress online.
Singapore Post Tracking Number Examples
Singapore Post tracking numbers may vary depending on the service, sender, shipment type, and destination. Some examples of Singapore Post or SingPost-style tracking numbers include:
- SM000000001SG
- RA000000001SG
- RR99999999SG
- LP123456789SG
- RC123456789SG
These are examples only. Not every Singapore Post tracking number follows the same format. Some numbers may be linked to registered mail, smartpac, Speedpost, international mail, marketplace orders, or partner courier handoffs.
If your tracking number ends with “SG,” it may indicate a Singapore-origin postal item, but you should still enter the full tracking number exactly as provided.
Which Singapore Post Services Can Be Tracked?
Tracking availability depends on the service selected by the sender. Singapore Post tracking is commonly associated with services such as smartpac, Registered Service, and Speedpost.
| Service or term | Tracking relevance |
|---|---|
| smartpac | Usually includes tracking for compatible smartpac items |
| Registered Service | Provides tracking for registered mail items |
| Speedpost | Used for express local and international delivery services |
| Speedpost Domestic | Tracks express shipments within Singapore |
| Speedpost International | Tracks express overseas shipments |
| Basic mail | May not include full tracking unless a tracked service is added |
| Marketplace return | May include tracking if a tracked return label or supported drop-off service is used |
If the sender used a non-trackable mail service, the tracking result may not show detailed delivery updates. In that case, ask the sender to confirm which Singapore Post service was used.
Singapore Post Tracking Status Meanings
After entering your Singapore Post tracking number, you may see different shipment statuses. The exact wording can vary, but the table below explains common meanings.
| Status | What it usually means | What you can do |
|---|---|---|
| Information received | Shipment details were created, but the parcel may not yet be scanned | Check again after the item is handed over |
| Accepted / Posted | Singapore Post has received or accepted the item | Wait for the next processing update |
| In transit | The parcel is moving through the postal or logistics network | Continue monitoring the tracking page |
| Departed from Singapore | The item has left Singapore for an overseas destination | Wait for updates from the destination postal operator |
| Arrived at destination country | The parcel has reached the destination country | Watch for customs or local delivery updates |
| Out for delivery | The parcel is with the delivery staff for final delivery | Be available to receive it if required |
| Attempted delivery | Delivery was tried but could not be completed | Check your delivery notice or tracking instructions |
| Pending collection | The item may be waiting at a collection point | Follow the collection details shown in tracking or notice card |
| Delivered | The item has been marked as delivered | Check your letterbox, doorstep, reception, or household members |
| Delivery on hold | Delivery is paused due to an issue or processing delay | Check for instructions or contact official support |
| Returned to sender | The parcel is being sent back to the sender | Contact the sender or Singapore Post support |
| Tracking not found | No record is currently available for the number entered | Recheck the number and try again later |
Why Singapore Post Tracking Is Not Updating
Singapore Post tracking may not update immediately at every stage. A parcel can move between sorting centres, airports, customs facilities, or local delivery partners before the next scan appears.
Common reasons tracking may not update include:
- The sender has created a shipping label but has not handed over the parcel yet.
- The item has been accepted but not scanned at the next facility.
- The parcel is moving between postal facilities.
- The shipment is waiting for customs or destination-country processing.
- The item has left Singapore and is being handled by the overseas postal administration.
- The service used does not provide detailed real-time tracking.
For international Singapore Post shipments, tracking may slow down or pause after the parcel leaves Singapore. This can happen because the destination country’s postal operator takes over final handling, and not all postal operators provide real-time scan updates.
What to Do If Your Tracking Number Is Not Working
If your Singapore Post tracking number is not working, try these steps before assuming the parcel is lost:
| Problem | Possible reason | Suggested action |
|---|---|---|
| Tracking number not found | The item has not been scanned yet | Wait and try again later |
| Invalid tracking number | Typing error or missing characters | Copy the number again from the receipt or order page |
| Tracking stopped updating | Parcel is between scan points or overseas | Check again later and monitor destination updates |
| No tracking available | Sender used a non-trackable service | Ask the sender to confirm the shipping method |
| Delivered but not received | Parcel may be in letterbox, reception, or collection area | Check nearby delivery locations and contact support if needed |
| Pending collection | Item is waiting for pickup | Follow instructions in tracking or delivery notice |
| Missed delivery | Delivery attempt failed | Check the delivery notification card or tracking page |
Always confirm that the tracking number belongs to Singapore Post, SingPost, or a related service such as Speedpost. If the order came from an online marketplace, the seller may provide the tracking number only after dispatch.
Delivered, But Parcel Not Received
If Singapore Post tracking says delivered but you have not received the parcel, do not panic immediately. First, check all likely delivery locations.
Look in your letterbox, at your doorstep, near your gate, with household members, building reception, security desk, mailroom, or parcel collection area. Some small mail items, smartpac items, or letterbox-friendly parcels may be delivered to the letterbox instead of the doorstep.
If you received a delivery notification card, follow the instructions on the card. It may explain where to collect the parcel or how to request further delivery help.
If the parcel is still missing after checking these places, contact the sender or Singapore Post official support with your tracking number, delivery address, and delivery date shown in the tracking result.
Missed Delivery, Pending Collection, and Redelivery
A Singapore Post parcel may show attempted delivery, missed delivery, or pending collection if the delivery could not be completed. This can happen when no one is available to receive the item, the parcel requires collection, the address is inaccessible, or the item cannot fit into the letterbox.
If you receive a delivery notification card, read it carefully. It may include collection instructions, redelivery information, or the location where the item is being held.
For pending collection, check the tracking result for the collection point, deadline, and required documents. You may need your tracking number, delivery notice, or identification when collecting the parcel.
Singapore Post Pickup, Drop-off, and Collection Points
Singapore Post operates different service points for sending, collecting, and returning parcels in Singapore. These may include:
- Post Offices
- POPStation
- POPStop
- POPDrop
- Posting Boxes
- Pick Lockers
POPStation is commonly associated with parcel locker collection and returns. POPStop and POPDrop may support parcel drop-off, returns, and pre-labeled shipments depending on the service. Post Offices can also support postal and parcel services.
For exact locations, opening hours, and available services, use Singapore Post’s official location finder. courierstracker.com does not maintain official branch or locker availability.
Singapore Post, SingPost, and Speedpost — What Is the Difference?
Singapore Post is the full company name, while SingPost is the commonly used short name. Many users search for both Singapore Post tracking and SingPost tracking, and both usually refer to the same postal operator.
Speedpost is associated with Singapore Post’s express delivery services. If your shipment was sent by Speedpost, you may see Speedpost tracking references, especially for express domestic or international deliveries.
Use the tracking number provided by your sender, merchant, or shipping receipt. The tracking result should show the latest available shipment progress based on the service used.
Singapore Post Support and Contact Options
For official help with a Singapore Post delivery, use Singapore Post’s official support channels. Common support topics include:
- Item status enquiry
- Delivery issue
- Redelivery request
- Missed delivery
- Mail security matter
- Tracking number problem
- Parcel not received
- Damaged or delayed item
When contacting support, prepare your tracking number, sender details, recipient address, shipment date, and any order or receipt information. This helps Singapore Post or the sender investigate the issue more efficiently.
Singapore Post Tracking FAQs
How do I track my Singapore Post parcel?
Enter your Singapore Post tracking number in the tracking box on this page and check the latest available parcel, shipment, or delivery status.
Where can I find my Singapore Post tracking number?
You can usually find it on your receipt, consignment note, smartpac product, barcode label, seller email, marketplace order page, or sender confirmation message.
Can I track Singapore Post without a tracking number?
Usually no. You need a valid Singapore Post tracking number to view detailed tracking updates. If you do not have one, ask the sender or merchant.
Why is my Singapore Post tracking number not working?
The number may be incorrect, not scanned yet, linked to a non-trackable service, or entered with extra spaces or missing characters. Check the number and try again later.
Why is my SingPost tracking not updating?
Tracking may pause while the item is moving between facilities, waiting for customs, or being handled by the destination postal operator after leaving Singapore.
What does “in transit” mean on Singapore Post tracking?
“In transit” means the parcel is moving through the postal or logistics network. It may be between sorting centres, airports, customs, or local delivery facilities.
What does “pending collection” mean?
“Pending collection” usually means the parcel is waiting for pickup at a collection point. Check the tracking result or delivery notification card for instructions.
What should I do if Singapore Post says delivered but I did not receive it?
Check your letterbox, doorstep, reception, security desk, mailroom, household members, and delivery notice. If the parcel is still missing, contact the sender or official Singapore Post support.
Is Speedpost the same as Singapore Post?
Speedpost is associated with Singapore Post’s express delivery services. Some Singapore Post express shipments may use Speedpost tracking or Speedpost service names.
Which Singapore Post services support tracking?
Tracking is commonly available for services such as smartpac, Registered Service, and Speedpost. Basic mail may not include detailed tracking unless a tracked service is used.
Where can I collect or drop off a Singapore Post parcel?
Depending on the service, you may use Post Offices, POPStation, POPStop, POPDrop, posting boxes, or Pick Lockers. Check Singapore Post’s official location finder for exact locations and service availability.