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Singapore Post Tracking | Track SingPost Parcel & Delivery Status

Track your Singapore Post parcel in seconds by entering your SingPost tracking number and checking the latest package, shipment, or delivery status online.

Enter your SingPost tracking number to get shipment updates


SingPost Important Details

  • Official Website: singpost.com
  • Contact Number: +65 6845 4545
  • Email: talk2us@singpost.com
  • Example Tracking ID: SM123456789SG

Enter your Singapore Post tracking number in the search box provided at top of this page to check the latest status of your SingPost parcel, package, shipment, courier, consignment, or delivery.

Singapore Post tracking banner with postal parcels, delivery vehicle, mobile package tracker, international route map, and real-time mail shipment updates

Couriers Tracker is an independent parcel tracking tool. It is not the official Singapore Post website and is not officially affiliated with Singapore Post. For delivery changes, redelivery requests, claims, or official support, always use Singapore Post’s official website or customer support channels.

About Singapore Post

Singapore Post, commonly known as SingPost, is Singapore’s national postal and logistics service provider. It handles mail, parcels, registered items, local deliveries, international shipments, eCommerce orders, and logistics services for individuals and businesses.

Many users search for Singapore Post tracking when they are waiting for a local parcel, overseas delivery, marketplace order, smartpac item, registered mail, or Speedpost shipment. Depending on the service used by the sender, your shipment may show different tracking stages such as accepted, in transit, departed from Singapore, arrived in destination country, out for delivery, delivered, or pending collection.

Singapore Post is also connected with several delivery and collection services in Singapore, including Post Offices, POPStation, POPStop, POPDrop, posting boxes, and parcel lockers. Some express shipments may also be handled under Speedpost, the express delivery service associated with Singapore Post.

How to Track a Singapore Post Parcel

To track your Singapore Post parcel, enter your tracking number in the tracking box on this page and submit it. The tracking result will show the latest available shipment status, scan history, and delivery progress where updates are available.

For best results:

  1. Copy the full Singapore Post tracking number exactly as given by the sender.
  2. Remove extra spaces before or after the number.
  3. Enter the tracking number into the tracking field.
  4. Check the latest status and date of the most recent update.
  5. If the status has not changed, check again later because tracking updates may not appear instantly.

Singapore Post tracking is useful for parcels, packages, courier shipments, registered mail, smartpac items, Speedpost shipments, and selected international deliveries. If your tracking result does not appear, the item may not have been scanned yet, the sender may not have used a trackable service, or the tracking number may be incorrect.

Where to Find Your Singapore Post Tracking Number

Your Singapore Post tracking number is usually provided by the sender, merchant, marketplace, or shipping counter. You need this number to check your delivery status.

Where to checkWhat to look for
Singapore Post receiptA tracking number printed near the transaction or item details
Consignment noteA barcode number or shipment number
smartpac productThe tracking number printed on the smartpac item
Online store emailShipping confirmation or dispatch email
Marketplace order pageTracking ID under order or delivery details
Sender messageTracking code shared by the seller or shipper
Speedpost documentTracking number near the barcode or consignment details

If you cannot find a tracking number, contact the sender or merchant first. Singapore Post tracking normally requires a valid tracking number. Without one, you may not be able to check detailed delivery progress online.

Singapore Post Tracking Number Examples

Singapore Post tracking numbers may vary depending on the service, sender, shipment type, and destination. Some examples of Singapore Post or SingPost-style tracking numbers include:

  • SM000000001SG
  • RA000000001SG
  • RR99999999SG
  • LP123456789SG
  • RC123456789SG

These are examples only. Not every Singapore Post tracking number follows the same format. Some numbers may be linked to registered mail, smartpac, Speedpost, international mail, marketplace orders, or partner courier handoffs.

If your tracking number ends with “SG,” it may indicate a Singapore-origin postal item, but you should still enter the full tracking number exactly as provided.

Which Singapore Post Services Can Be Tracked?

Tracking availability depends on the service selected by the sender. Singapore Post tracking is commonly associated with services such as smartpac, Registered Service, and Speedpost.

Service or termTracking relevance
smartpacUsually includes tracking for compatible smartpac items
Registered ServiceProvides tracking for registered mail items
SpeedpostUsed for express local and international delivery services
Speedpost DomesticTracks express shipments within Singapore
Speedpost InternationalTracks express overseas shipments
Basic mailMay not include full tracking unless a tracked service is added
Marketplace returnMay include tracking if a tracked return label or supported drop-off service is used

If the sender used a non-trackable mail service, the tracking result may not show detailed delivery updates. In that case, ask the sender to confirm which Singapore Post service was used.

Singapore Post Tracking Status Meanings

After entering your Singapore Post tracking number, you may see different shipment statuses. The exact wording can vary, but the table below explains common meanings.

StatusWhat it usually meansWhat you can do
Information receivedShipment details were created, but the parcel may not yet be scannedCheck again after the item is handed over
Accepted / PostedSingapore Post has received or accepted the itemWait for the next processing update
In transitThe parcel is moving through the postal or logistics networkContinue monitoring the tracking page
Departed from SingaporeThe item has left Singapore for an overseas destinationWait for updates from the destination postal operator
Arrived at destination countryThe parcel has reached the destination countryWatch for customs or local delivery updates
Out for deliveryThe parcel is with the delivery staff for final deliveryBe available to receive it if required
Attempted deliveryDelivery was tried but could not be completedCheck your delivery notice or tracking instructions
Pending collectionThe item may be waiting at a collection pointFollow the collection details shown in tracking or notice card
DeliveredThe item has been marked as deliveredCheck your letterbox, doorstep, reception, or household members
Delivery on holdDelivery is paused due to an issue or processing delayCheck for instructions or contact official support
Returned to senderThe parcel is being sent back to the senderContact the sender or Singapore Post support
Tracking not foundNo record is currently available for the number enteredRecheck the number and try again later

Why Singapore Post Tracking Is Not Updating

Singapore Post tracking may not update immediately at every stage. A parcel can move between sorting centres, airports, customs facilities, or local delivery partners before the next scan appears.

Common reasons tracking may not update include:

  • The sender has created a shipping label but has not handed over the parcel yet.
  • The item has been accepted but not scanned at the next facility.
  • The parcel is moving between postal facilities.
  • The shipment is waiting for customs or destination-country processing.
  • The item has left Singapore and is being handled by the overseas postal administration.
  • The service used does not provide detailed real-time tracking.

For international Singapore Post shipments, tracking may slow down or pause after the parcel leaves Singapore. This can happen because the destination country’s postal operator takes over final handling, and not all postal operators provide real-time scan updates.

What to Do If Your Tracking Number Is Not Working

If your Singapore Post tracking number is not working, try these steps before assuming the parcel is lost:

ProblemPossible reasonSuggested action
Tracking number not foundThe item has not been scanned yetWait and try again later
Invalid tracking numberTyping error or missing charactersCopy the number again from the receipt or order page
Tracking stopped updatingParcel is between scan points or overseasCheck again later and monitor destination updates
No tracking availableSender used a non-trackable serviceAsk the sender to confirm the shipping method
Delivered but not receivedParcel may be in letterbox, reception, or collection areaCheck nearby delivery locations and contact support if needed
Pending collectionItem is waiting for pickupFollow instructions in tracking or delivery notice
Missed deliveryDelivery attempt failedCheck the delivery notification card or tracking page

Always confirm that the tracking number belongs to Singapore Post, SingPost, or a related service such as Speedpost. If the order came from an online marketplace, the seller may provide the tracking number only after dispatch.

Delivered, But Parcel Not Received

If Singapore Post tracking says delivered but you have not received the parcel, do not panic immediately. First, check all likely delivery locations.

Look in your letterbox, at your doorstep, near your gate, with household members, building reception, security desk, mailroom, or parcel collection area. Some small mail items, smartpac items, or letterbox-friendly parcels may be delivered to the letterbox instead of the doorstep.

If you received a delivery notification card, follow the instructions on the card. It may explain where to collect the parcel or how to request further delivery help.

If the parcel is still missing after checking these places, contact the sender or Singapore Post official support with your tracking number, delivery address, and delivery date shown in the tracking result.

Missed Delivery, Pending Collection, and Redelivery

A Singapore Post parcel may show attempted delivery, missed delivery, or pending collection if the delivery could not be completed. This can happen when no one is available to receive the item, the parcel requires collection, the address is inaccessible, or the item cannot fit into the letterbox.

If you receive a delivery notification card, read it carefully. It may include collection instructions, redelivery information, or the location where the item is being held.

For pending collection, check the tracking result for the collection point, deadline, and required documents. You may need your tracking number, delivery notice, or identification when collecting the parcel.

Singapore Post Pickup, Drop-off, and Collection Points

Singapore Post operates different service points for sending, collecting, and returning parcels in Singapore. These may include:

  • Post Offices
  • POPStation
  • POPStop
  • POPDrop
  • Posting Boxes
  • Pick Lockers

POPStation is commonly associated with parcel locker collection and returns. POPStop and POPDrop may support parcel drop-off, returns, and pre-labeled shipments depending on the service. Post Offices can also support postal and parcel services.

For exact locations, opening hours, and available services, use Singapore Post’s official location finder. courierstracker.com does not maintain official branch or locker availability.

Singapore Post, SingPost, and Speedpost — What Is the Difference?

Singapore Post is the full company name, while SingPost is the commonly used short name. Many users search for both Singapore Post tracking and SingPost tracking, and both usually refer to the same postal operator.

Speedpost is associated with Singapore Post’s express delivery services. If your shipment was sent by Speedpost, you may see Speedpost tracking references, especially for express domestic or international deliveries.

Use the tracking number provided by your sender, merchant, or shipping receipt. The tracking result should show the latest available shipment progress based on the service used.

Singapore Post Support and Contact Options

For official help with a Singapore Post delivery, use Singapore Post’s official support channels. Common support topics include:

  • Item status enquiry
  • Delivery issue
  • Redelivery request
  • Missed delivery
  • Mail security matter
  • Tracking number problem
  • Parcel not received
  • Damaged or delayed item

When contacting support, prepare your tracking number, sender details, recipient address, shipment date, and any order or receipt information. This helps Singapore Post or the sender investigate the issue more efficiently.

Singapore Post Tracking FAQs

How do I track my Singapore Post parcel?

Enter your Singapore Post tracking number in the tracking box on this page and check the latest available parcel, shipment, or delivery status.

Where can I find my Singapore Post tracking number?

You can usually find it on your receipt, consignment note, smartpac product, barcode label, seller email, marketplace order page, or sender confirmation message.

Can I track Singapore Post without a tracking number?

Usually no. You need a valid Singapore Post tracking number to view detailed tracking updates. If you do not have one, ask the sender or merchant.

Why is my Singapore Post tracking number not working?

The number may be incorrect, not scanned yet, linked to a non-trackable service, or entered with extra spaces or missing characters. Check the number and try again later.

Why is my SingPost tracking not updating?

Tracking may pause while the item is moving between facilities, waiting for customs, or being handled by the destination postal operator after leaving Singapore.

What does “in transit” mean on Singapore Post tracking?

“In transit” means the parcel is moving through the postal or logistics network. It may be between sorting centres, airports, customs, or local delivery facilities.

What does “pending collection” mean?

“Pending collection” usually means the parcel is waiting for pickup at a collection point. Check the tracking result or delivery notification card for instructions.

What should I do if Singapore Post says delivered but I did not receive it?

Check your letterbox, doorstep, reception, security desk, mailroom, household members, and delivery notice. If the parcel is still missing, contact the sender or official Singapore Post support.

Is Speedpost the same as Singapore Post?

Speedpost is associated with Singapore Post’s express delivery services. Some Singapore Post express shipments may use Speedpost tracking or Speedpost service names.

Which Singapore Post services support tracking?

Tracking is commonly available for services such as smartpac, Registered Service, and Speedpost. Basic mail may not include detailed tracking unless a tracked service is used.

Where can I collect or drop off a Singapore Post parcel?

Depending on the service, you may use Post Offices, POPStation, POPStop, POPDrop, posting boxes, or Pick Lockers. Check Singapore Post’s official location finder for exact locations and service availability.